1. Introduction

RedBox IPTV (“we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase IPTV subscriptions, or interact with our services (“Service”). By using the Service, you agree to this policy.​

2. Information We Collect

We collect minimal data to process orders and provide support:

• Personal Data: Name, email, phone/WhatsApp number, payment details (processed securely by third-party gateways), order ID, and device info (for activation support).​

• Usage Data: IP address, browser type, pages visited, and purchase history (anonymized for analytics). No sensitive data like location tracking or biometrics.​

We do not collect data from children under 18.​

3. How We Use Your Data

Your information is used only for:

• Processing payments and delivering IPTV codes/lines via email/WhatsApp/dashboard.

• Providing customer support and troubleshooting.

• Improving service (e.g., analyzing order trends).

• Complying with legal obligations or preventing fraud.​

We never sell or rent your data to third parties.​

4. Data Sharing

Data is shared only when necessary:

• Payment processors (e.g., Stripe, PayPal) for transactions.

• IPTV providers for activation (credentials only, no personal details).

• Legal authorities if required by law (e.g., fraud investigations).​

International transfers (e.g., to servers outside Algeria) use standard security protections.​

5. Data Security

We use encryption, secure servers, and access controls to protect your data. However, no online transmission is 100% secure—we cannot guarantee absolute protection. Report breaches to us immediately.​

6. Data Retention

Personal data is kept only as long as needed:

• Order data: 1 year post-purchase (for support/refunds).

• Support chats: 6 months.
  Deleted automatically unless legally required.​

7. Your Rights

You can request access, correction, deletion, or restriction of your data anytime. Email support@redboxiptv.com with your order ID. GDPR/EEA users have additional rights (portability, objection). We respond within 30 days.​

8. Cookies

Our site uses essential cookies for functionality (e.g., cart persistence). No tracking cookies. Manage via browser settings.​

9. Changes to Policy

Updates posted here with date. Continued use means acceptance. Last updated: [Date].​

10. Contact Us

Questions? Email: support@redboxiptv.com | WhatsApp: +213-779-917-625